When will I receive my order?

Once you have placed the order and confirmed payment, we usually ship the order within 3-4 business days, you are likely to receive your order within 7-10 business days. At times, there may be delays, in which case we'll mail you about!

How can I track my order?

Once we ship your order, we will send you an email with the shipping confirmation in which there will be a link to track your order.

What are the shipping costs?

Currently, we charge 75 INR shipping on all products to ship anywhere in India.

What is the return/exchange policy?

If you buy something with us but it's not everything you dreamed it to be, no worries! We're here for you.

You can either return or exchange your item within 7 days from the day you receive your order.

We accept returns or exchanges of all of our products except masks. You can return if : 

- You changed your Mind
- Colour or Style Not What Expected
- Damaged During Shipment
- Defective
- Dissatisfied With Product
- Found A Better Priced Item
- Ordered The Wrong Colour
- Received The Wrong Item
- Returning a Gift
- Size Too Big
- Size Too Small

How do I return/exchange?

Currently, our return option on the website isn't ✨flawless✨, so please mail to: clothing.faceless@gmail.com and we will get back to you within 1-2 business days.

Please mention the following in your e-mail:

  • The product you have ordered or your order number if you remember it.

  • Whether you'd like to exchange or return.

  • Your reason for the same.

  • Lastly, a photo of the product you have.

Can I get a refund?

Yes totally! Here are some resources to clarify other questions you may have:

Please check out the following FAQs:

  • What is the return/exchange policy?

  • How do I return/exchange?

  • How do I get a refund?